retail

Helping Retailers Win in an Omnichannel, Data-Driven World

• The retail sector spans apparel, fashion, luxury, grocery, drug, mass, and specialty formats and is increasingly disrupted by shifting consumer behaviors, digital transformation and data abundance.
   
• Retailers must harness data, rethink channels, optimize operations and deliver seamless customer experiences in a world where online and offline converge.
   

Consumer Insights

• Uncover deep insights into who is driving category growth, where consumers are spending, and how shopping habits will trend—by geography, demographic and sub-industry. 

Business Building & Commercial Transformation 

• Activate growth levers: expand the core business, innovate into adjacencies, shape breakout models and strengthen assortment, pricing and promotions.
  

Digital & Multichannel Excellence 

• Build and scale infrastructures for omnichannel commerce, direct-to-consumer, live commerce and physical-digital integration; use analytics and tech to improve conversion, fulfilment and experience.
   

Operations & Supply Chain 

• Deliver operational excellence across sourcing, supply chain, store operations, inventory and fulfilment—balancing speed, cost and reliability. 

Organization & Capabilities 

• Design structures, operating models, talent and ways of working to thrive amid digital, sustainability and workforce shifts. 

Sustainability & Future-Fit Models 

• Integrate sustainability into retail operations, supply chain and business models, using analytics and innovation to create value while reducing impact.
   

• Retailers must shift from purely cost-efficiency to growth-orientation: leveraging data and customer insight to lead rather than follow.
   
• Digital technology must be integrated across channels, but success depends on talent, organisation and operating-model change, not just new tools.
   
• Operating models and supply chains must be agile, not just lean: able to adapt to changes in consumer behaviour and fulfilment demands.
   
• The successful retailer of the future links strategy, consumer insight, technology, operations and organisation in one consistent system of change.
   

ElevenTen Retail practice positions itself as a full-spectrum partner—from foundational strategy and commercial offer design to digital transformation, operations optimisation and capability building—helping retailers win in a rapidly evolving consumer and channel landscape.